FAQs

Before you decide to purchase a Bedaway product, it is important to consider the following four aspects to ensure that it can be installed in your home:

1.Ceiling height:
Make sure your ceiling height is in the range of 2.38m to 3.25m to install Bedaway.

2. Fastening option:
Make sure you have a suitable way to attach to the ceiling (drill and screw) and wall close to floor or down in the floor. Concrete or a sturdy wooden beam is ideal in the ceiling. If you are unsure, please feel free to contact us or your craftsman.

3. Mattress:
Check the weight and size of your mattress. Please refer to the specifications in the catalog to ensure it is compatible with Bedaway. Bedaway also offers its own mattress that is specifically optimized for use with Bedaway.

4. Free Range of Motion:
Make sure Bedaway is not blocked in its movement by structural elements such as doors, windows or other objects and vice versa. This ensures smooth functioning and security. Considering these points before purchasing will ensure that you get the most out of your Bedaway bed system and that it integrates smoothly.

Yes, nothing is changed in the lifting mechanism, it can be dismantled and installed at another location.

However, it should be noted that the wooden panels are bespoke to a specific bed width and ceiling height. If these dimensions differ to the new location, some of the panels will have to be remade.

The product needs to be installed by a professional.

Generally, Bedaway is maintenance free, but it is recommended to lubricate the chains and insides of the running rails every second year.

No, Bedaway is securely fixed in its upper position, especially when the child lock is activated.

Even if the child lock is deactivated, the bed will remain in the position you selected given the counterweight is adjusted correctly. When Bedaway is moved to the floor it shall reach it reasonably smoothly, assuming it is not overloaded.

Bedaway Integrated is designed to perform reliably on a daily basis for a period of 30 years. Our lifting system has undergone rigorous TÜV (German test institute) testing, including 10,000 cycles, which corresponds to a service life of 30 years.

No, you do not need a special mattress nor slatted frame. However, there are certain limitations that you should be aware of. Please take a look at the technical data in the catalog for more information.

A slight slope in the floor is not a problem for Bedaway. It is equipped with means that allows it to be matched to the slope of the floor as long as the slope is only a few centimeters, both directions.

However, if the slope is greater than 50mm we recommend to correct the floor prior to an install.

Yes, the appearance of the panels can be individually designed. We offer a variety of different coatings and materials to meet your individual design needs. High gloss paintwork, veneer and melamine. We are happy to help you discuss the available options and make the right selection for your needs.

You also have the option of making the panels yourself or with a sub- supplier. We would be happy to provide you with the construction drawings of the panels so that you can implement your creative ideas.

When Bedaway is dismantled, a few drill holes are left behind: 6 in the ceiling and 4 on the wall near the floor (or in the floor). These drill holes are approximately 10 mm in diameter and can easily be plastered or sealed to make the surface smooth and aesthetically pleasing again.